You can get information about your parcel directly from our website, https://sameday.bg, by accessing the ‘Check AWB’ section. Enter your AWB number in the search field to find out your parcel’s status.
You can get information about your parcel directly from our website, https://sameday.bg, by accessing the ‘Check AWB’ section. Enter your AWB number in the search field to find out your parcel’s status.
You can find the courier’s phone number in the SMS we send you on the day of delivery.
On the day of delivery, you will receive from us an SMS and the courier will contact you before visiting the address.
You can only pay for parcels for which you’ve chosen Cash on Delivery when placing the online order. You can pay cash directly to the courier or by card.
It’s possible that the sender hasn’t recorded the payment. Please contact the sender to adjust the payment amount. Until the payment is updated, unfortunately, we won’t be able to deliver your order.
You can reschedule the delivery in three ways:
• Directly with the courier over the phone if you want to reschedule on the same day.
• Accessing the link received in the email if you want the delivery to be rescheduled for the next business day.
Contacting us through the available channels in the ‘Contact’ section of our website or by using the link received via email or SMS.